Frequently Asked Questions
Find answers to common questions about your Alexis experience
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements and fit recommendations for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure rapid delivery, orders are processed quickly. You may request a cancellation within 30 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our seasonal pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the specific product page to be alerted of any returns or restocks.
Are your materials sustainably sourced?
Alexis is committed to ethical fashion. We prioritize high-quality, durable fabrics and work with manufacturers who adhere to fair labor practices.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your location.
How should I care for my Alexis garments?
Care instructions vary by fabric. Most of our delicate pieces require dry cleaning or hand washing. Please check the internal care label for specific guidance.